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 Customized
workshops that deliver results to your business' bottom line. |
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Workshops, tailored seminars, on-site evaluation...
more workshops
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Learning Environment
We focus on creating a positive and productive learning environment with high-energy, experienced facilitators. The workshops include discussion, group exercises and role plays to drive the level of engagement in the class as well as increase the retention of material after the class.
What Our Clients Say
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"This class was phenomenal. I thought I was pretty good but the class proved
me wrong and more importantly, Kristi taught us that we are in control and it's
up to us to differentiate ourselves to succeed. The only thing that would make
this class better is extending it a couple weeks and allowing us the time to
become
the perfect salesmen."
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"Kristi Johnson was one of the most effective instructors I've ever
had. The
course was entirely purposeful — no wasted time or effort. I give this
course my
highest recommendation."
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"On behalf of the Rocky Mountain LCT Leadership Team, I would like to thank
you for the opportunity to have Jenny Sheedy lead our Denver Customer Skills
Training
sessions. Her professional approach and her passion for sharing the message were
INFECTIOUS. She was able to impart this important message, inspire FE participation
and keep the room focused. I have already received positive feedback from the
FEs with reference to the value they took away from the training. Jenny
is truly
a natural."
- Christine Groskie, LCT Service Support Specialist, GE Healthcare
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"This course blew everyone away because of how beneficial it was. I was consistently impressed over the 3 days by Kristi. She was clearly knowledgeable of the subject matter and did a phenomenal job of conveying those ideas. She provided a wonderful role model for what many of us would like to become — thanks!"
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"This was the best selling class I've participated in at GE. Kristi really has an amazing talent at energizing the class and keeping a positive learning environment."
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Sales Simulation Participant Testimonials:
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- "I learned more in these two days than in
any other part of the 15 months of training."
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Andrew Osuch, Account Manager
- "This simulation helped us focus on the WHY
of the product features. Why are they important? And why does the customer
care?"
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David Landman, Account Manager
- "EXCELLENT use of time and resources! This
Sales Simulation was VERY BENEFICIAL as it was specific to our solutions
and customers, and facilitated by our mentors in our current role/their
former role."
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Kelli Longshore, Account Manager
- "The realism of this exercise... on a scale
of 1-10 was a 9, where most of our other training classes performed
at about a 4."
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Dhruv Jyoti, Account Manager
- "Excellent class. The simulation took us through
all the logistics of a deal (both internal and external)... very helpful...
we didn't get this type of 'live' training anywhere else."
- "Very well thought out, detailed and real-world information. We walked through the entire process — learning
through mistakes before hitting the field."
- "This is the best exercise we did during our
10-week training program. It really drives home the information and
skills we
learned in the weeks prior about product, process and the company."
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Customer First™ Workshop Feedback
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(Feedback from Field Engineer evaluation forms)
- "Excellent class; it will help me engage my customers more effectively."
- "Great approach — real impact on customer focus."
- "Instructor was clear, knew his subject very well, and created a
good learning environment."
- "Great training. I have always felt that the business should focus
more on customer service."
- "Great to see our new focus come out of the finance statements, and
back to the front line."
- "WOW."
- "Great job. Highlighted the awareness of all of my team members.
Went from 'why are we here?' to total participation."
- "Good content, good pace, very interesting."
- "The course is very effective in giving new ideas in our relationships
with a customer, in giving thought to what we say, what we do and how we
come across."
- "Reminded me of some of the customer skills I may have learned once
and either forgot or just didn't use... Great course."
(Feed back from an attending Manager)
- "We had great conversations about the topics, shared best-practices,
and the participation was much greater than I expected. Many Field Engineers
told me that it was refreshing to invest time focusing on customer training
and that this session was one of the best ever."
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We invite you to learn more about Profit Point LLC's sales consulting
services.
Contact us with your questions.
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